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FAQ

Frequently asked questions

How quickly can you dispatch a truck for a Hotshot load?

We operate with a "boots-on-the-ground" mentality. For urgent Hotshot requests in the Calgary area, we typically have a driver dispatched and en route to your pickup location within 60 minutes or less. Our dispatch team is available 24/7/365 to ensure that mission-critical parts move the moment they are ready.

What safety certifications and PPE do your drivers carry?

Safety is non-negotiable. All our drivers are equipped with standard industrial PPE (Hard Hats, FR Clothing, Steel-Toed Boots, and Safety Glasses) and are familiar with site-specific orientations for major Alberta oilfield and construction hubs. We maintain rigorous compliance with Alberta Transportation regulations to ensure your cargo—and our team—arrives without incident.

Can I get real-time updates on my shipment?

Absolutely. We understand that "silence is the enemy" in logistics. Our dispatch team stays in constant communication with our drivers and provides regular status updates via your preferred method (phone, text, or email). You’ll know exactly when the load is picked up, where it is on the QEII, and the moment it’s signed for at the destination.

We serve across
The entire of Canada and the US.